The Social Hub Wolverhampton

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Contact details:
Telephone: 07949290036
Twitter: @Wolves_hub
Facebook: /StarfishHealthandWellbeing

Wolverhampton Social Hub is the new community based mental health preventative service for the City of Wolverhampton being delivered by Starfish Health and Wellbeing’. The Social Hubs tackle social isolation and loneliness as well as alleviates mental distress using an alternative refreshing mental healthcare model, one which refocuses on social health- where engaging in meaningful activity and gaining positive social support are key. The Wolverhampton Social Hub has a lot of activities and resources on offer over the next three years including group sessions, peer mentor training, volunteer training and community based courses to help people recover from mental health issues. People will be helped to form and design the support groups that they want to use, some will have a social or activity focus whilst others will help people to cope with mental health issues. After a while, if people wish and are able to, they may become a peer that supports other people within a group, progressing to a trained and accredited volunteer with the Open College Network (OCN Level 2).

Wolverhampton Introduction Leaflet 
Click to view the Wolverhampton Social Calendar.

Click to download our Membership form.

Starfish is committed to take action to change unfair and discriminatory practices wherever they occur. The Wolverhampton Social Hub is open and welcomes all individuals as we strive to create a network of groups and activities where everyone feels safe and comfortable.
Starfish have applied to become part of the Wolverhampton LGBT+ Alliance. This network of professional organisations, businesses and community groups have come together to support and improve services to the lesbian, gay, bi-sexual, transgender and those questioning (LGBT+) community in the City of Wolverhampton.

Safeguarding Vulnerable Adults

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, protect themselves from abuse or from being exploited. They could be vulnerable because they are old and frail, or have a sensory impairment, a disability, a mental health problem, or have some form of illness. Abuse can happen in many ways. It can be physical, verbal, sexual, financial, neglect, discrimination or institutional. If you think you are being abused or you suspect that s omeone you know may be the victim of abuse, you should contact 01902 551199. In an emergency or where there is severe risk you should inform the Adult Care Access Point by calling 01902 551199. If it appears that a criminal offence has taken place, the police should be informed immediately on 999.

Complaints Procedure

If you have a complaint about the service, you can either complain formally or please put a formal complaint in writing to the Project Lead, Arti Kainth at our Wolverhampton Office. Alternatively, you can contact Starfish CEO Iain Caldwell via our Hartlepool Office on 01429 269303. The response time is within 2 weeks, but complaints will be dealt with immediately where possible. The complaint can go to the Manager or directly to Head Office. The timescale for a written response is within 28 days, and there is an opportunity to appeal. .